“Maintaining the cold chain is basically making sure that your product is kept at the temperature you give it to us. We have full traceability on how we handle your product. From the second we pick it up. Bring it back to our warehouse and deliver it, everything is always being monitored. It’s important to our customers because if something goes wrong our customers can prove. That they’ve done everything right and we can prove that we’ve done everything right. If we can ensure our end is fine. And our customers ensure that their end is fine then the only other place is out to a store which we have no control of.”
